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Shipping & Delivery

In-Home Drop-Off Delivery

Cost: $100.00

Automatically added at checkout.

Delivery Time Frame:
Most orders are scheduled for delivery within 3 to 5 business days. You can also schedule delivery up to 3 months in advance by specifying your preferred date in the “comment” section during checkout.

Delivery Details:
Deliveries are scheduled in all-day time frames. Please choose a date when you or someone can be present at home within a 4-hour window. On the morning of delivery, upon request, we can provide an estimated delivery window or a 30-minute call ahead.

If you require delivery within a specific time frame, please contact us before placing your order to confirm availability.

What to Expect with In-Home Drop-Off Delivery:
Our team will deliver your furniture inside your home and place it in the room of your choice. We do not unpack items or assemble furniture that requires assembly.

Please ensure there is a clear path from the entryway to the destination room, and enough space for the new furniture to be placed. For example, if you’re receiving a new living room set, ensure the current furniture is not in the room when we arrive.

We do not move existing furniture within the home or dispose of old furniture.

Assembly and Set-Up Service

Cost: $100.00

Available as an optional purchase before checkout.

Service Details:
With our Assembly and Set-Up service, our team will unpack and assemble all items that require assembly. We will also arrange the furniture according to your preferences. This service applies exclusively to furniture purchased and delivered by Furniture Zone.

Please ensure adequate space is available for delivery, unpacking, assembly, and set-up in your desired location. For example, clear the designated room of existing furniture before our arrival.

We do not relocate existing furniture within the home or handle furniture disposal.

If you purchase this service and we find insufficient space to complete assembly and set-up, we cannot proceed with the service, and no refund or credit will be provided.

We do not dispose of packaging materials. For apartments, we can deposit trash in the designated dumpster or trash room. For non-apartment residences, we can leave trash in the bulk trash pick-up area or garage upon request.

Right of Refusal:
Upon completion of assembly and set-up, you have the option to refuse the furniture and receive a full refund of the furniture purchase price. The delivery and set-up fee is non-refundable.

For any questions or special requests regarding our delivery and assembly services, please contact us via phone or email before placing your order.

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