ALL SALES ARE FINAL. ITEMS THAT ARE FOUND TO BE DEFECTIVE CAN BE EXCHANGED WITHIN 14 DAYS ACCOMPANIED WITH RECEIPT OF PURCHASE.
1) Furniture must be delivered, assembled, and set up to maintain the validity of the return policy. This ensures the furniture remains in good condition and is correctly assembled. This requirement does not apply to in-home drop-off delivery options.
2) The delivery and setup fee is non-refundable. If you received complimentary delivery, assembly, and setup through a promotion or special offer, your refund will deduct $100, representing the standard delivery fee paid to our third-party delivery service.
3) Furniture must be declined at the time of delivery without exceptions. To address any concerns, please ensure your presence to inspect the product upon delivery.
4) Special order items, defined as items not listed on our website and outside our regular inventory, are ineligible for returns or exchanges.
6) All purchases made using our financing vendors are final; returns or exchanges are not accepted.
7) A 20% restocking fee applies to all cancelled orders and returns, without exceptions.